Reference

Your Agreement With 0y0 Explained Clearly

These terms set out the rules that govern your account and every action you take on 0y0.club, from depositing via UPI to requesting a withdrawal.

Applies to all 0y0.club accountsCovers deposits, withdrawals and account accessSubject to Indian law where applicableUpdated when policy changes are madeContact us with any questions before agreeing
0y0 Your Agreement With 0y0 Explained Clearly
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled in a way that does not align with the agreement you accepted, reach out to us…

Live Chat Open the chat widget from any page on 0y0.club to ask a terms question in real time. Our agents can read the relevant clause with you and note any dispute you wish to raise.
Email Support Send a detailed message to our support address for written confirmation of how a specific term applies to your account. Email creates a record that both sides can reference if the matter escalates.
Help Centre The Help Centre at 0y0.club hosts plain-language summaries of the most frequently queried clauses, including account suspension rules and how withdrawal holds are governed by these terms.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We take every obligation in these terms seriously — from how we store your personal data to how quickly we act on an account-closure request.

Data Retention

Account data is retained for as long as your account is active and for a legally required period after closure. You may request a copy of your data or ask what we hold by contacting support with your account ID and a written request.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how the platform is used. You can manage cookie preferences from your browser settings; blocking certain cookies may affect account functionality.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. You are responsible for keeping your credentials private; any activity carried out under your credentials is treated as yours under these terms.

Withdrawal Verification

Before a withdrawal is processed — whether to UPI, Paytm or PhonePe — we verify that the destination matches the payment method used to fund the account. This step is part of our terms obligations and typically adds no more than a few minutes.

Requesting Changes

To update personal details such as your registered mobile number or linked UPI handle, submit a request through the account settings page or via email. Changes take effect once identity checks required under these terms are completed.

Who to Contact for Complaints

Formal complaints about how these terms have been applied to your account should be addressed in writing to our compliance team. We acknowledge all formal complaints within 48 hours and aim to resolve them within 10 business days.

Frequently Asked Questions About Our Terms

The clauses below are the ones our account holders ask about most. If your question is not answered here, use live chat or email to get a written response specific to your account situation.

Yes, these terms apply to every account opened at 0y0.club regardless of device or location. Access and eligibility depend on whether local law in your state or territory permits participation — where it does not, these terms do not create an entitlement to use the platform.

We will communicate material changes via email or an in-platform notification before the updated terms take effect. Continued use of 0y0.club after the effective date of a change constitutes acceptance. You may close your account before the change takes effect if you do not agree.

We may suspend access, place a hold on pending withdrawals, or permanently close the account depending on the severity of the breach. Any funds verified as legitimately yours under the terms will be returned after a review, unless prohibited by applicable law.

Contact our support team by email with your registered account ID and a clear written request. We will compile the data we hold against your account and deliver it securely within the timeframe required by applicable data-protection obligations.

No payment method is exempt from these terms. Deposits and withdrawals via UPI, Paytm or PhonePe are subject to the same verification and dispute procedures as any other transaction. Payment-method names appear in our terms only to confirm they are supported channels.

Account data is held for a minimum period required under applicable financial and data laws after closure. After that period, personal identifiers are deleted or anonymised. You can ask our support team for the specific retention period applicable to your account.

Email our compliance team with your account ID, the clause you believe was misapplied, and a brief summary of the issue. We acknowledge formal disputes within 48 hours and aim to issue a decision within 10 business days of receiving all relevant details.